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Plants Database: Technical Support


Buyers: See our RFQ Help page >>

Suppliers: You can get your plants online in one of two ways. If you encounter problems along the way, please call Rick at 888-528-TREE between the hours of 9am and 5pm Monday through Friday.
Add Plants Individually
1 - Login to your account (or sign up here)
2 - Click on "My Plants"
3 - Look for the link near the bottom of the page labeled "Add Plant"
4 - Add your plant info and click the button at the bottom of the page
5 - Lather, rinse, repeat!
Upload Plants From A Spreadsheet
By uploading a spreadsheet in just a few clicks, you can make hundreds of changes to your plant list in just seconds. However, your spreadsheet (in the form of a CSV file) can't be just any old spreadsheet...it must be specially formatted to work. The easiest way to get your specially formatted spreadsheet is to:
1 - Add a few plants individually into your account (see instructions at left)
2 - Download the CSV file to your computer
3 - Open the CSV file in Excel and look at how your plant data is listed
4 - Begin entering your plant data into the spreadsheet in the exact same way
5 - Login to your account, click on "My Plants"
6 - Look for "Upload CSV File" near the bottom of the page
7 - Click on the "Browse..." button
8 - Select your CSV file from your computer's hard drive
9 - Click the "Upload" button

Note: Now that you have your CSV file on your computer, yo do not need to download your CSV file (unless you've lost it)...you can simply make changes to the CSV file you already have, and then upload it again.

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